Provide excellent
customer service.
Answer more tickets with
all-in-one help desk software.
- ✓ No setup fee
- ✓ Customer service 24/7
- ✓ No credit card required
- ✓ Cancel any time
Used by
Hello, I’m John, how may I help you?
I’d like to check my order status.
No problem, please provide me with your order ID.
My order ID is GQ34566
Connect with your
customers on all channels
Discover 130+ ticketing features and 200+ integrations with the tools you love.
Chat widget
The world’s best-rated chat widget
Increase engagement and make buying easy with our stylish live chat widget. Provide personalized real-time support and invite your customers to chat based on the time they’ve spent on your site, location, and visited pages.
- Incoming message sneak peek
- Built-in CRM
- Automatic chat routing
Call center
Cloud phone support for modern businesses
Improve your customer’s satisfaction by decreasing hold times with our cloud-based call center software. Enjoy more flexibility, more significant savings, and higher efficiency with callbacks, IVR, ACD, and video calls.
Unlimited call recordings
Attended call transfers
- Suitable for inbound and outbound calling
Ticketing
Simple yet powerful ticketing software
Save time by managing all customer messages in one app. Keep track of all conversations, integrate your favorite tools, automate repetitive tasks, work as a team, and make better business decisions based on real data insights.
- Custom domains
- Unlimited number of users
- Fully customizable and scalable
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It’s a pleasure to have a great portal that improves our customer service.Roman Bosch
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LiveAgent empowers our agents to provide better, faster, and more accurate support.Christine Preusler
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LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales.Karl Dieterich
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We have been using LiveAgent since August and we are really satisfied with it.Hendrik Henze
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Since we are using LiveAgent our response time improved by 60%.Razvan Sava
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Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent.Taras Baca
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I have to say, I have never experienced such a professional customer approach.Andrej Ftomin
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We find LiveAgent to be the best live chat solution by far.Matt Janaway
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We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity.Viviane Carter
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With LiveAgent we’re able to give our customers support wherever they are.Christian Lange
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I can recommend LiveAgent to anyone interested in making their customer service better and more effective.Jens Malmqvist
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I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent.Catana Alexandru
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With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates.Jan Wienk
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LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business!Allan Bjerkan
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We like it because it is easy to use and offers great functionality, such as useful reporting features.Sissy Böttcher
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We love LiveAgent - it makes supporting our customers easy.Peter Koning
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We like to offer our customers the best support experience. That’s why we chose LiveAgent.Aranzazu F
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From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress.Rick Nuske
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LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order.Vojtech Kelecsenyi
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Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider.Rafael Kobalyan
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We’ve been using LiveAgent since 2013. We can't imagine working without it.Martin Drugaj
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It's a cost-effective solution that can help you with a large amount of support requests via different channels.Ivan Golubović
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Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time.Rustem Gimaev
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LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few...Randy Bryan
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I highly recommend the LiveAgent product, not only as a Kayako alternative but a much better solution with added value.Timothy G. Keys
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The support team always responded promptly with quick to implement solutions.Mihaela Teodorescu
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It helps us categorize the nature of the tickets and statistically track what our clients need most.Hilda Andrejkovičová
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We see LiveAgent as a great tool for communicating with customers.Alexandra Danišová
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LiveAgent sped up our communication with our customers and gave us an option to chat with them as well.Samuel Smahel
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Simply put - LiveAgent beats everything out there at this, or even higher, price-points.David Chandler
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Just browsing
Are you looking for an omnichannel help desk software with robust features, native live chat, and call center capabilities? You’re in the right place!
Comparing options
Not sure which help desk is the right one for you? Check out our thorough comparison pages that focus on comparing price, user ratings, features, and value for money.
Pioneering software
Did you know?
Established in 2006, LiveAgent was the first solution to offer live chat and help desk capabilities. As of 2021, LiveAgent is the best-rated and most reviewed help desk solution on the market, serving over 150 million users and 40,000 businesses worldwide.
Generate more revenue
Create memorable customer experiences that boost revenue.
Improve satisfaction
Delight your customers with lightning-fast responses.
Boost customer value
Make more sales by keeping your customers loyal to your brand.
Happy customers are the best customers
We offer concierge migration services from the most popular help desk solutions.
3,000+ reviews on top comparison websites
Try LiveAgent today
We offer concierge migration services from the most popular help desk solutions.
3,000+ reviews 
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