"LiveAgent is an all-in-one customer service platform that combines AI chatbot, live chat, email ticketing, call center, social media support, and knowledge base into a single dashboard. Trusted by over 15,000 companies worldwide, it helps support teams resolve customer issues faster with 175+ features and 200+ integrations."

"How does LiveAgent's AI chatbot work?"

"LiveAgent's AI chatbot uses autonomous AI agents to resolve customer inquiries instantly, 24/7, in over 100 languages. It pulls answers from your knowledge base, website, and documents to provide accurate responses. Complex issues are seamlessly handed off to human agents with full conversation context. On our own support team, the AI chatbot automates 75% of all conversations."

"How much does LiveAgent cost?"

"LiveAgent starts at $15 per agent per month (billed annually). All plans include AI features — AI chatbot, AI Answer Composer, and AI Answer Improver — at no extra cost. There are no per-resolution fees, no setup fees, and you can start with a free 30-day trial without a credit card."

"What channels does LiveAgent support?"

"LiveAgent supports email, live chat, phone (built-in call center), Facebook, Twitter, Instagram, WhatsApp, Viber, customer portal, knowledge base, and contact forms. All channels are unified in a single inbox so your team never misses a conversation, regardless of where the customer reaches out."

"Does LiveAgent offer a free trial?"

"Yes, LiveAgent offers a free 30-day trial with full access to all features, including AI capabilities. No credit card is required to start, and you can cancel at any time. During the trial, you can set up your AI chatbot, ticketing system, live chat, and all other features to see the full impact on your support operations."

"How does LiveAgent compare to Zendesk and other competitors?"

"LiveAgent offers enterprise-grade features including AI automation starting at $15/agent/month — compared to Zendesk's $55/agent/month. While competitors charge $0.99-$2.00 per AI resolution, LiveAgent includes AI in all plans. LiveAgent also has the fastest implementation time in the industry and provides 24/7 human support to every customer."

Resolve customer issues faster with AI-powered help desk

Name: Resolve customer issues faster with AI-powered help desk
Uploaded: 2026-02-19T11:59:48Z
Description: Resolve customer issues faster with AI-powered help desk

The all-in-one customer service platform with AI chatbot, live chat, ticketing, and call center. Automate up to 75% of conversations with built-in AI.

AI included in all plans 30-day free trial No credit card required Cancel any time

Start Free Trial Schedule a Demo

AI Chatbot

Automate 75% of customer conversations with AI

LiveAgent’s AI chatbot resolves customer inquiries instantly, 24/7, in 100+ languages. Built on autonomous AI agents, it doesn’t just answer FAQs — it reasons, qualifies leads, and seamlessly hands off complex issues to your human team with full context.

75% of conversations automated — proven on our own support team, where AI reduced human-handled chats by 48.5% while handling 25% more total conversations without adding headcount.

Supports 15+ AI models including ChatGPT, with multimodal knowledge sources from your website, documents, and knowledge base.

Explore AI Chatbot

LiveAgent AI Answer Improver and Composer

AI for your agents

Supercharge every agent response with AI

AI Answer Composer — generate complete, accurate replies in one click. Pulls from your knowledge base to ensure every response is correct and consistent.

AI Answer Improver — polish any draft instantly. Improve clarity, extend details, simplify jargon, or customize tone with one click.

AI features are included in all LiveAgent plans — from $15/agent/month. No complex setup. No per-resolution fees. Unlike competitors charging $0.99-$2.00 per AI resolution, LiveAgent keeps AI accessible for every team.

Explore all AI features

Every channel. One inbox. Zero missed conversations.

Email, live chat, phone, social media, WhatsApp, Viber, knowledge base — all unified in a single dashboard with 175+ features and 200+ integrations.

All customer support channels unified in LiveAgent

Explore all channels View integrations

Live chat

The fastest live chat widget on the market

LiveAgent's live chat widget displays in just 2.5 seconds — the fastest available. Proactive chat invitations, real-time typing view, file sharing, and intelligent chat routing increase customer satisfaction and boost conversions. Live chat is the #1 preferred support channel for 41% of consumers.

Learn more about live chat

Explore why LiveAgent is the best choice for your business

Selected as the fastest implementation software and the best live chat software by customers on prominent review portals.

Ticketing system

Cut support costs with smart ticketing

LiveAgent's ticketing system gathers communication from every channel and organizes it in one place. Save up to 95% of your time, money, and resources. AI-powered automation rules route, prioritize, and categorize tickets instantly so your team focuses on what matters most.

Learn more about ticketing

Call center

Increase resolution rates by 56% with built-in call center

Phone calls solve customer issues with a personal approach. Take advantage of unlimited call recordings, IVR, agent availability management, and AI-assisted call summaries. LiveAgent's built-in call center delivers exceptional service with every call — no third-party integrations needed.

Learn more about call center

Knowledge base

Empower customers with self-service

90% of customer traffic comes through your knowledge base. Write articles, guides, and how-tos straight from your dashboard. Your AI chatbot automatically pulls answers from your knowledge base, ensuring consistent and accurate responses around the clock.

Learn more about knowledge base

Social media

Turn social conversations into loyal customers

Up to 70% of customers return to businesses offering social media support. Manage customer conversations across Facebook, Twitter, Instagram, WhatsApp, and Viber — all from one dashboard. No more switching between platforms. Every social message becomes a trackable ticket.

Learn more about social media

AI + human support = exceptional customer service

AI handles the routine. Your team handles what matters. Start your 30-day free trial — AI features included in all plans.

Start Free Trial Schedule a Demo

No setup fee No credit card required

Trusted by businesses worldwide

LiveAgent helps teams deliver faster, smarter customer support every day.

Companies using LiveAgent: 15,000+
Conversations automated with AI: 75%
Integrations available: 200+
Languages supported by AI: 100+

What makes LiveAgent different?

All the channels. All the AI. None of the complexity. Find out what makes LiveAgent the top choice for thousands of companies worldwide.

AI included in every plan

Unlike competitors charging $0.99-$2.00 per AI resolution, LiveAgent includes AI chatbot, AI Answer Composer, and AI Answer Improver in all plans — starting at just $15/agent/month.

Help desk with the fastest setup

Go live in minutes, not months. LiveAgent has the fastest and easiest implementation in the industry, proven by multiple awards. Set up your multi-channel help desk and AI chatbot within minutes.

Real results from real customers

See how businesses use LiveAgent and AI automation to transform their customer support operations.

M4Markets

80% increase in international engagement with AI-powered 24/7 multilingual support.

CS Apparel Group

Launching new support lines in minutes with LiveAgent's multi-channel help desk.

Frequently asked questions

: LiveAgent is an all-in-one customer service platform that combines AI chatbot, live chat, email ticketing, call center, social media support, and knowledge base into a single dashboard. Trusted by over 15,000 companies worldwide, it helps support teams resolve customer issues faster with 175+ features and 200+ integrations.
: LiveAgent's AI chatbot uses autonomous AI agents to resolve customer inquiries instantly, 24/7, in over 100 languages. It pulls answers from your knowledge base, website, and documents to provide accurate responses. Complex issues are seamlessly handed off to human agents with full conversation context. On our own support team, the AI chatbot automates 75% of all conversations.
: LiveAgent starts at $15 per agent per month (billed annually). All plans include AI features — AI chatbot, AI Answer Composer, and AI Answer Improver — at no extra cost. There are no per-resolution fees, no setup fees, and you can start with a free 30-day trial without a credit card.
: LiveAgent supports email, live chat, phone (built-in call center), Facebook, Twitter, Instagram, WhatsApp, Viber, customer portal, knowledge base, and contact forms. All channels are unified in a single inbox so your team never misses a conversation, regardless of where the customer reaches out.
: Yes, LiveAgent offers a free 30-day trial with full access to all features, including AI capabilities. No credit card is required to start, and you can cancel at any time. During the trial, you can set up your AI chatbot, ticketing system, live chat, and all other features to see the full impact on your support operations.
: LiveAgent offers enterprise-grade features including AI automation starting at $15/agent/month — compared to Zendesk's $55/agent/month. While competitors charge $0.99-$2.00 per AI resolution, LiveAgent includes AI in all plans. LiveAgent also has the fastest implementation time in the industry and provides 24/7 human support to every customer.